Have Questions?

We're here for you and ready to help! See some common FAQs for you to get started.

We ship worldwide 🌎! Free of charge with no minimum purchase! ✅

It all depends on your country! Find your region & estimated delivery time below :
UNITED STATES & CANADA : 7 - 21 days
EUROPE, OCEANIA, ASIA : 9 - 21 days
ALL OTHER COUNTRIES : 14 - 35 days

Tracking numbers are sent by email after a short processing period.

📝Please note: We require 1-5 days to process orders. We aim to ship all items on-time, however, due to extreme weather or in rare cases, it can take longer. Any orders not received within 8 weeks will automatically qualify for a full refund or reship free of charge!
To learn more about our full Returns and Exchange policy, please visit Returns & Exchanges.

Once your order has been shipped, you’ll receive a tracking number via email. You can then track your orders.
Please note, it can take up to 7 days for shipping activity to update.

Yes, we offer 30-day return policy. You can return items within 30 days from the date you received it. To initiate return, please contact our customer service : contact@organizily.com. Please include the email address associated with the order and describe the issue, include photos if possible.
To learn more about our full Returns and Exchange policy, please visit Returns & Exchanges.

Sure! You can cancel, or change your order within 24 hours of confirmation. Please contact our customer service with your name and order number at : contact@organizily.com.
After 24 hours, your order will have been processed and we won’t be able to make any changes to your order or cancel it.

We accept ALL major credit cards, PayPal, and Apple Pay.
All payments are securely processed with 128-bit encryption 🔐

Yes, definitely! During the checkout process you are able to enter any shipping address and specify a different billing address.

We aim to ship all items on-time, however, due to extreme weather or in rare cases, it can take longer. Any orders not received within 8 weeks will automatically qualify for a full refund or reship free of charge! To learn more about our full Returns and Exchange policy, please visit Returns & Exchanges.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Can't find the right answers? Send us your questions!